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Availability: All items shown on the website are in stock and available for immediate shipment with the exception of the insect and embossed tiles. Orders for more than 1-2 of these tiles may require a longer time for shipping. All other orders are shipped within two business days of receipt of payment and tracking information will be e-mailed to you. Care of Pottery: All functional pieces are heat resistant. All decorations are underglaze (the colors are underneath a fired glaze) and can safely be washed with soap and water. Care should be taken with the cork backing, however. Decorative pieces, such as clocks, mirrors, etc. may be cleaned with a cloth and any glass cleaner. Pieces with overglazes of gold and platinum should be wiped gently with a soft cloth--please don't rub--a glass cleaner may also be used. Clocks use one AA battery which should last at least a year. A new battery is included with your clock. Shipping: Shipping costs for standard delivery are included in the listed price for the Continental US only. If you need rush delivery, please contact me for a quote. For Alaska and Hawaii, please e-mail me for a shipping quote. At the present time I do not ship to foreign countries. Occasionally one-off pieces will be offered. Generally these are larger pieces such as mosaic tables and shipping will be charged at actual cost. Returns: I'll accept returns for any reason within 30 days with the exception of special orders. Please package the item(s) well and insure the package. It's important that they are in the same condition when returned as when they left. Refunds are promptly issued. Payment options: You can safely submit payment with VISA, Mastercard, American Express and Discover credit cards, or by e-check through PayPal by clicking on the Buy Now button at the bottom of each item page. There is no cost to you. If you aren't familiar with PayPal, click here for additional information.
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